Shipping Policy
Shipping Policy
Thank you for choosing to shop with us! We strive to provide a smooth and efficient shipping experience for all of our customers. Below is our detailed shipping policy to help you understand how we handle orders and deliveries.
Processing Time:
- Order Processing: Orders are typically processed within 1-2 business days after payment is received and confirmed.
- Business Days: Our business days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Delivery Times:
We offer a variety of shipping options to meet your needs. Delivery times are estimates and may vary based on your location and the shipping method selected at checkout.
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Standard Shipping:
- Estimated delivery within 3-15 business days.
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Insured Shipping:
- Packages will be covered for free in the event of a loss or damage during transit.
Shipping Costs:
- Shipping costs are calculated at checkout based on your location and the selected shipping method.
- We occasionally offer promotions or discounts on shipping, which will be applied at checkout if applicable.
Tracking Your Order:
- Once your order has shipped, you will receive a confirmation email with a tracking number.
- You can use this tracking number to monitor your package's status and estimated delivery date.
International Shipping:
- We currently offer international shipping to select countries.
- Delivery times for international orders vary depending on the destination and customs processing.
- Please note that customers are responsible for any customs duties, taxes, or fees that may apply to international shipments.
Shipping Restrictions:
- We do not ship to P.O. Boxes, APO/FPO addresses, or certain remote locations.
- If there are any issues with your shipping address or if your location is restricted, our customer service team will contact you to resolve the matter.
Lost or Delayed Packages:
- If your package is lost or significantly delayed, please contact our customer service team, and we will work with the carrier to resolve the issue as quickly as possible.
Changes to Your Order:
- If you need to change your shipping address or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes.
We are committed to ensuring that your order arrives safely and on time. If you have any questions or concerns regarding your shipment, please don't hesitate to contact our customer service team.